Frequently Asked Questions

CasaGenerators is a leading provider of customized energy solutions, specializing in generator sales, installation, maintenance, and rental services. We serve businesses across multiple industries with reliable and efficient power solutions.

We serve a wide range of industries including healthcare, data centers, manufacturing, retail & hospitality, construction, telecommunications, and more. Our solutions are customized to meet the specific needs of each industry.

We have offices and service centers in multiple locations. Contact us to find the nearest location to you, or check our Contact Us page for detailed information.

We offer three main categories: High Power Generators (1000-5000 kVA), Industrial Generators (45-2500 kVA), and Commercial Generators (20-500 kVA). Each category includes various models to suit different applications and requirements.

Our experts will help you assess your power requirements based on factors like load capacity, runtime needs, fuel type preferences, and budget. Contact us for a free consultation and customized recommendation.

Yes, all our generators meet or exceed current EPA emissions standards. Many models feature advanced low-emissions technology and fuel-efficient designs to minimize environmental impact.

Yes, all our generators come with comprehensive manufacturer warranties. Extended warranty options are also available. Warranty terms vary by model and manufacturer.

Yes, we provide complete installation and commissioning services. Our certified technicians handle everything from site preparation to final testing and operator training.

We offer scheduled preventive maintenance, emergency repairs, remote monitoring, and comprehensive maintenance contracts. Our services ensure your generator operates at peak efficiency and reliability.

Yes, we offer flexible rental solutions for temporary power needs. Options include short-term and long-term rentals with full support and maintenance included.

Yes, we provide 24/7 technical support and emergency services to ensure your business operations are never interrupted. Our support team is always ready to assist you.

Generally, generators should be serviced every 6-12 months or after a certain number of operating hours (typically 200-400 hours), whichever comes first. Specific requirements depend on the model and usage.

We offer generators that run on diesel, natural gas, propane, and bi-fuel systems. The choice depends on your application, local fuel availability, and operational requirements.

Yes, many of our generators come with remote monitoring capabilities. This allows you to track performance, receive alerts, and access diagnostic information from anywhere via web or mobile app.

This depends on the generator type and fuel capacity. Prime power generators are designed for continuous operation, while standby generators are typically rated for limited continuous use. Consult with our team for specific model capabilities.

With proper maintenance, a quality generator can last 20-30 years or more. Lifespan depends on factors like usage patterns, maintenance schedule, operating environment, and load conditions.